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Product & sizing
Questions - Return policy
- Shipping & Delivery
- Contact us
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About product
manufacturing -
Account related
questions
Product & sizing Questions
What can I find on the Softsens website?
On our website you shall find a wide range of baby related products such as Baby Personal Care Products (i.e. Body lotions, soaps, massage oils, etc), apparels, accessories, and more.
Why choose Softsens?
We at Softsens are customer driven and we always put the customers’ needs ahead of ours. With that said, we are dedicated in providing and delivering the best of baby accessories/products at the most reasonable and compelling rates/prices.
Where are your products made?
All our Products are either made in India and/or from abroad.
Are your products safe to/for use on babies?
Our products are tested & approved, first, before being sold. Hence, they are definitely safe for use on babies.
Are your products tried and/or tested on Animals?
None of our products are tried or tested on animals. They are all tested in laboratories without the use of animals ever being involved.
Return policy
What is the minimum order value required to place an order?
The minimum order value is only Rs300.
Once I place my order, what happens next?
After you have placed your order, you shall receive a confirmation email. We will try to dispatch your order as soon as possible and will keep you informed at every step of the way. Once your order has been shipped out, you shall get a notification of the same. Please note: It sometimes takes upto 24 hours for the tracking (the shipping details) to be updated,or to reflect, after an order is placed.
How do I change my billing address and other personal details?
You need to login into your Softsens account, where you can change the address and also update new information related to your profile.Please note: We strongly suggest that you make the necessary changes to your shipping address BEFORE you place your order with us. This would help reduce the chances of issues occurring during the time of delivery of your order.
Shipping & Delivery
What is the minimum order value required to place an order?
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Contact us
What is the minimum order value required to place an order?
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About product manufacturing
What is the minimum order value required to place an order?
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Account related questions
What is the minimum order value required to place an order?
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